Terms & Conditions

BubbleGum Spa & Tea Party Venue – Terms & Conditions

By booking a party and submitting payment, you acknowledge and agree to the following terms and conditions. All payments made are considered a non-refundable retainer used to reserve your event date, time, staffing, and materials. All payments are earned upon receipt and are non-refundable under any circumstance unless the event is canceled solely by BubbleGum Spa & Tea. Your reservation is not confirmed until payment is successfully received, and full payment must be made according to the required schedule.

Final guest count must be confirmed no later than 10 days prior to your event. Once the guest count is confirmed, it cannot be reduced for any reason. No refunds, credits, or substitutions will be provided for unused guest spots, as the confirmed number is used for staffing, supplies, and overall event preparation. Additional guests must be approved and paid for prior to or on the day of the event.

Rescheduling requests must be made in advance and are subject to approval and availability. Requests made within 24 hours of the scheduled event are generally not permitted. Illness-related rescheduling may require reasonable verification. Weather-related rescheduling will only be considered in the event of an official government-issued advisory affecting the entire area. Any approved reschedule must take place within 60 days of the original event date.

All party packages and services are fixed and may not be altered, exchanged, or substituted. Only two adults are permitted in the party room at a time, and adults may rotate during the event. Additional adults must use designated waiting areas if available. Loitering in hallways, common areas, or outside the building is not permitted.

Outside decorators or vendors are not allowed. Decorations may not be taped, pinned, or otherwise attached to walls, doors, or fixtures. A 15-minute setup window is permitted for basic decorations such as balloons or table items. Outside cake, cupcakes, ice cream, and simple food such as pizza are permitted. Additional food options may be selected during the booking process.

While we take reasonable precautions, BubbleGum Spa & Tea cannot guarantee an allergen-free environment. Parents and guardians are responsible for managing any allergies for their children and guests. The booking party is responsible for any damages caused by attendees, and additional charges may apply for excessive cleaning, damages, or policy violations.

Any outstanding balances must be paid promptly. Unpaid balances will incur a $25 fee after 48 hours, $50 after 7 days, and $75 after 30 days. By booking, you agree that BubbleGum Spa & Tea may pursue collection of unpaid balances, including legal action, and you agree to be responsible for all associated costs, including attorney fees and court costs.

By completing your booking, you acknowledge that services are considered substantially performed if the reserved time, space, staff, and materials are prepared and made available, regardless of participation level. Under these conditions, you agree not to dispute or initiate a chargeback for services rendered.

By providing your phone number during booking, you consent to receive text messages from BubbleGum Spa & Tea regarding your reservation, including reminders and updates. Message and data rates may apply, message frequency may vary, and you may opt out at any time by replying STOP or request assistance by replying HELP.

By completing your booking, you confirm that you have read, understood, and agreed to these terms and conditions.